Frequently Asked Questions

Everything you need to know about our EV chargers and services

All products have passed ISO 9001 (quality management system), ISO 45001 (occupational health and safety), ISO 14001 (environmental management system), IEC 27001 (information security), GBT 29490 (intellectual property management) and other certifications.

AC charging pile: daily production capacity of 300 sets, monthly production capacity of 5,000-8,000 sets. DC charging pile: daily production capacity of 50 sets, monthly production capacity of 1,000+ sets. The production base covers an area of 70,000 square meters, covering the whole process workshops such as metal processing, spraying, SMT patch, etc., to ensure stable delivery.

Self-developed big data platform to monitor equipment status in real time; professional after-sales team provides technical support, and software problems are solved through remote troubleshooting.

Click Order button next to the service you want to purchase and leave your contacts in a follow-up form. We will get in touch with you shortly to clarify all the details.

20+ software copyrights support system maintenance; the fault code library is updated in real time, covering 80% of common operation and maintenance scenarios (based on the self-developed software and hardware).

Yes. All software systems are self-developed and can be updated through cloud push.

We support small batch order production.

The product is pre-installed with CE certification and complies with EU standards; export to Europe and Southeast Asia, and provide multilingual technical documents.

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